What Our Customers Say

Feedback From Customers

1st class service yet again! Your staff members are great and I am very happy yet again, as are all our students waiting for their English tuck shop! Thanks!
Susana

Thank you for the delivery of my order which arrived within 2 days. This is a great service and it won't be long until I place my next order.
Hilary - The Netherlands

Thank you so much for such as great service, I'm extremely satisfied and will be spreading the word about you and of course I'm going to be a life time customer from now on! Thank-you very much.
Olesya

Today my first parcel arrived from you and it was on time and superbly packed. Rest assured I will be recommending you to all my friends. Many thanks.
Derek

It has been an absolute pleasure buying from British Corner Shop, the high level of determination for reaching customer satisfaction has left me and my family deeply grateful. I can assure you that we'll continue to use you as a trusted company, knowing that we're dealing with people who are able to overcome the various obstacles that might occur in the process of delivering abroad.
Jesper - Denmark

Please accept my congratulations on a professional and first class service that you provided. Our parcel was delivered this morning and everything was perfect. We are absolutely delighted with your service, we will certainly be ordering again very soon. I have no hesitation in telling everyone I know to get on the internet to start ordering from you!
Tony

I wanted to say how happy I am after using your site for the first time. I wanted to send alcohol overseas and I was therefore delighted to find your site and see the prices and shipping costs were so reasonable. This order was very important to me and to have it arrive within a week meant the world. The Parcel Force tracking service was also excellent for checking on the progress of the package. I would not hesitate to use your fantastic services again in the future.
June - Ireland

To everyone at BCS, just to let you know that my order has arrived safe and sound here in Brazil. You've made our day - hooray for PG Tips and Duerr's Marmalade!
Anna and Luis - Brazil

I just wanted to let you know that my order has arrived. This is the first time that I have shopped with BCS and I am delighted by the amazing speed of delivery and the quality of the packing. Thank you very much - I will definitely be using BCS again.
Janet - Bahamas

Dear Marie, I want to thank you for your reply yesterday; you've been a wonderful representative of BCS. My husband picked up our box from BCS and everything was in perfect order. Thank you again for you efforts!
Jacy

A big thank you for packing my order so well and so carefully. The goods survived the long journey without getting damaged. A very good service!
Pirjo - Finland

Oh wow, my son received the Easter eggs yesterday! How did you get them over to the USAso quickly? That is amazing! He was thrilled to bits to have some decent English chocolate, one of the things he misses over there, along with the Bovril and Oxo you sent in my previous order. Thank you very much for your brilliant service.
Sue - UK

Our order arrived just now, so that is fab service. I was really impressed with how well the order was packed. It will keep us going with our favourites that we miss!
Jenny - France

It is a real help to be able to get goods from home while living abroad as we do, so many thanks again for your ever efficient service.
Sandra - Italy

I just wanted to take a moment to thank you for your exemplary service. My order was exceptionally well packaged and everything I'd hoped for. Thanks very much.
Justin - USA

I am very happy with the service that I have received. My parcel arrived very quickly and was well packed. I would certainly use British Corner Shop again and would recommend to others. Thank you.
Kathy - Italy

What an amazing service! My parcel arrived in Israel very quickly and it was beautifully packaged. I will be using BCS regularly. Thank you everyone.
Hayley - Israel

Thank you for your incredibly prompt service. My wife just loved the Darvilles of Windsor Royalty Assam Tea and I'll certainly be ordering from you again.
Jim - USA

I received my order in record time. Everything is correct and in perfect condition, having been carefully packed. Please pass on my congratulations to all departments concerned for a job well done!
John - Italy

I appreciate everything you have done. Fantastic customer care - you should be proud of your service. Thanks again.
Amanda - New Zealand

I just wanted to say how pleased I am with the way in which you handled my order. The communication was great and the dispatch was fast. I wouldn't hesitate in ordering from you again. I live in the States, so you don't always know how an overseas order is going to work out, but I'm delighted. Thank you very much.
Mark - USA

I am very impressed with your service. The parcel arrived very quickly and was expertly packed. I was really very pleased with the quality of the goods when they arrived. I would certainly use British Corner Shop again, and would recommend to others. Thank you.
Sharon - Germany

I would like to thank this splendid and professional company. If only all other businesses were like you! We've never been disappointed - our orders are sent out promptly and all the products are fresh and spotless. How lucky for us that, even living on the continent, we can have all the English products we desire delivered to our home! It's just like being in 'jolly good' England... Once again, thank you so much!
Mark - France

I am overjoyed and elated to be tasting good old British products. I will definitely be using you from this day forward. A thousand thanks to all of you and your wonderfull shop.
Jackie - Sweden

Thank you for my order of chilled meat. I have now tried all the products and must ask you to thank the butcher most sincerely. Everything was perfect - the flavour of the beef the best since I left the UK some 6 years ago and I have not tasted gammon of that quality for the best part of 30 years. I shall be placing another order shortly.
Keith - France

Just received my parcel and I must thank you for your super service. All the goods were very well packed.
Nihal - Sweden

My goods arrived today in perfect order. Thank you so much for sending me my 'little bit of Brit'. Thank you, Thank you.
Pearl - Denmark

Just received my recent order - dispatched on Tuesday and delivered to me in Thailand on Friday at 11 am! Excellent packing.
Roger - Thailand

My parcel has just arrived and I just wanted to say a big thank you. I can't wait to start eating my little bits of home! I will be buying again soon.
Marion - Australia

How wonderful! My order arrived this afternoon and was so well packed. It felt like Christmas with all the lovely goodies and everything perfect. Thank you doesn't cover it! I can't wait to place my next one - great work!
Helen - France

My order arrived today thank you. Again, amazing packaging. Your packers really do you credit.
Sally - France

Perfect delivery - many thanks to all.
Guy - Belgium

Thank you so much! And once again compliments for your excellent service!
Nicoletta - Italy

I have just received my order - and I am loving all the things I ordered, especially the Union Jack brolly. It arrived very fast! Thank you for everything and I hope to be ordering again in the future!
Astrid - Netherlands

Thank you for taking on my suggestion - and for my very prompt delivery. I shall be using you again.
Kathryn - France

My order arrived very quickly and I've really been enjoying the 'taste' of home. I'm sure you'll be receiving orders from other expats here as I've been spreading the word.
Nigel - Greece

We have just received our first order from your company and I am pleased to report that we have had excellent service at a very reasonable price.
Mike - Romania

Package arrived safely and I am pleased with everything. Thanks for being there with all the foods I love.
Denise - USA

You have added an element of quality of life to our existence that is indeed rare and delightful at the same time. I never thought I would ever have a steak and kidney pie again until a neighbour gave us your details!
Samuel - USA

Just to say a BIG THANK YOU for sending my latest order. Perfectly packed! All members of our household have something - food for our dog, chocolate for my husband and magazines for me - great!
Kathryn - France

I just wanted to say that I received my order today and am really pleased with the speed you turned it around. Not one item has been damaged - they were each individually wrapped. I used to shop in a British store in France but found them horrendously expensive. I will be doing all my future purchases through you.
Maria - France

Thank you for the great customer service. I'm very satisfied and hope to return again soon to buy more.
Bill - USA

Thank you very much indeed. Your service is very efficient and I will be buying from you again in the future!
Isabel - Spain

Just had my delivery - many thanks. What a brilliant service. I won't hesitate to use you again.
Sue - UK

I am pleased to congratulate you all again for the great work you do. Everything is perfect as always. A big thank you.
Josiane - France

Thank you very much. This is some very impressive customer service and you can expect my custom again in the future.
Philip - UK

I feel I must congratulate you, not only on the good service, but the excellent packing of the orders. Everything is so well wrapped.
Rosemary - Australia

Just to let you know my order arrived today. Thank you very much. Everything is perfect as usual! Great packing - not even one broken Easter egg! I'm delighted with everything.
Lyndia - France

One of the best - too bad that our services here in the States aren't as good. We look forward to our next order. Thanks again.
Jill - USA

Our order arrived yesterday and we were delighted with it. The delivery was faster than we anticipated as we live in a very rural area of France. The packaging was incredible - I don't think I have ever seen someone take so much trouble to pack a box and ensure all was well protected. The whole process from you to us was a classic example of excellent customer service often lost in today's dealings. Thank you very much. We won't hesitate to re-order or recommend you to friends and family.
Jack - France

I just wanted to say how delighted I am with your service. My order was really well packed and very quickly delivered. I'm going to try the Rustic Rissoles recipe, and hope to see (and try) more recipes very soon. Thanks from one delighted customer.
Jane - UK

Just a quick note to say that I have received my first parcel of goodies. It was great to receive British goods direct to my door. Thanks to everyone for their help with my order - I will soon be placing another!
Franca - Italy

A big thank you for getting my Old English Marmalade to the West Coast of Ireland. My father lives in the middle of nowhere and yet your driver managed to drive down a dirt road for miles to his farm at the end of the valley. I will be using your services in the future and will also tell friends of the family. Your lady on the phone was very polite and helpful when the driver could not find the place on the first attempt. Take a bow BCS - 10/10.
Ann - Ireland

Thank you once again for your great service.
Stina - Denmark

You really do offer a fantastic shopping experience. Thank you. A pleasure to do business with you.
Susan - France

I wish to thank you for an excellent service. My husband could not believe that our order had come so quickly! I shall certainly use your firm again. Your prices are competitive and the delivery charges very reasonable.
Lorna - France

Fantastic! I am so pleased that I have found your website. I will certainly be using you in the future and have told all my friends.
Carolyn - France

My parcel just arrived safely and in good order. It is a relief that your shipping costs are reasonable as there are various other stores whose costs are pretty steep. I am so glad that I have found you!
Anja - Netherlands

What superb service! The parcel arrived this morning and the first products have been consumed. You are wonderful!
Peter - Spain

Just wanted to say how satisfied I am with your service. Great delivery - I couldn't believe how quickly it came. I will have two happy girls when they come home from school tonight!
Rachel - France

Excellent customer service and I will definitely purchase from you again in the near future.
Rebekah - UK

Thanks a lot - I just got my first order from British Corner Shop and I'm over the moon! Great delivery and packaging. Everything is perfect! I'll be back!
Lyndia - France

I received my order today and everything was tip top and in good condition. The goods were well packed and protected. So thank you very much for good customer service and a great variety of products. That's why you'll hear from me again.
Pirjo - Finland

I wished your team could have seen my children's faces when your parcel arrived a couple of days before Xmas Eve. Smiles from ear to ear. They were just thrilled to open up the box with all their old favourites, things they've been deprived of for so long. The Marmite was especially appreciated, as were the Christmas Crackers. So a big thank you from all of us.
Anita - Germany

Hi, just to say our delivery arrived yesterday morning and we are all very pleased indeed! Thank you very much.
Beverley - France

I just received my parcel today here in Canada. It was amazing service. Good job.
Geills - Canada

Just wanted to thank your company for my recent order. All arrived safely and well packaged. It's such a pleasure to get wonderful foods from England and I will order again.
Diane - USA

I thought you would like to know that I have just received my order, a triumph given the appalling weather conditions affecting the UK and northern France. Everything was packed superbly, and arrived intact. I am very pleased. Very many thanks.
Anne - France

We have just received our order in perfect condition. Thank you for your competence!
Mark - France

I hope that you and your colleagues have a suitably festive holiday season after helping so many others in the far-flung corners of the globe enjoy theirs with goodies from home.
Glen - Korea

We must compliment your company on the packing which was fantastic and everything arrived completely intact. We are all really impressed and will be using your services again!
Tracey - Italy

Order arrived. Fantastic packing, everything as it should be. I am very happy, expect future orders from me.
Sarah - Italy

May I offer my very sincere thanks for the recent delivery of my food parcel. I was tracking it the day after it arrived in Thailand when the postman knocked on the door! Six days door to door, I will shop with you again. Again, many thanks.
Barrie - Thailand

Just wanted you to know that my parcel turned up today safe & sound. Thank you, I am very impressed not only with the speed of the delivery but with the excellent packing!
Jeni and James - Spain

The package arrived quickly, and was well packed. Most importantly, you have an excellent selection, wider than any other such stores that I have used, and also your shipping costs are very reasonable (I have found other vendors to charge ridiculous amounts for delivery). As long as the same excellent service continues I will be recommending you to all my expat buddies, including aquaintances on the forums at BritishExpats.com, where there are often threads asking for where to get our favourite British foodstuffs.
Steve - USA

Thank you for your prompt response. Great service as always. Merry Christmas.
Susan - USA

Just to let you know the parcel arrived today, everything okay. Thank you for the prompt delivery.
Jennifer - France

Thank you for such a personal and efficient service, you are really a corner shop online, we will recommend you to our friends and be back soon.
John - France

I just want to let you know that my parcel has arrived today, even though they said tomorrow! Thank you ever so much for your patience and help! We now have our christmas food and sweets and will continue to order from you!
Linda - Sweden

Just to say many thanks for swift delivery of my recent order, also I was very impressed with the packaging of the said order. Thanks again.
Mary

Thank you for such a quick delivery, I shall reccomend you to friends.
Teresa - Spain

Thank you very much for your kind gesture, I think you are being very fair and commercial, I will certainly shop with you again and will certainly recommend you to friends and on Anglo Info. Hope you have a lovely Chrismas.
Margaret - France

Just a note to thank you so much for your usual excellent customer service. My order arrived very quickly and was packed flawlessly as usual. What would Christmas be without you!
Chris - Spain

Let me express my sincere congratulations on Mrs.Hughes. To say the least, she exemplifies the meaning of customer service not as a department but as an attitude. To be short, she has gone way out of her way to secure a product for me. More so, we are in the USA and that even made it more complicated. It is rare to find committed, devoted and customer oriented professionals. Mrs Hughes is a true asset to your organization as we are proud to do business with your firm due to her efforts. Thank you so very much Sarah!
Al - USA

Thank you for my order which arrived today. I would like to compliment the packers on their excellent job. Everything arrived safely and I spent a happy half hour unpacking. It was like Christmas come early. I shall certainly pass the word round our friends. Your service is excellent and postage very reasonable. I shall be ordering again once the festive season is over.
Celia - France

Your site is fantastic! What with new look and being especially quick it has become even more user friendly, if that was possible!
Shone - Italy

Once again the order arrived quicker than anything else sent here! Excellent service as normal. Thank you!
Charlie - Greece

Everthing arrived in good time, just great. Stout and crumpets, what more do you want? Thank you Ffion, wonderful service, packaging, a great team.
Inganni - Italy

The above order has just arrived. Congratulations on a first class service,the order was packed to perfection. Look forward to giving you another order in the near future, and will certainly recommend you to our friends.
Maurice - Italy

I must congratulate British Corner Shop on their excellent customer service skills, as demonstrate by your prompt response. Give yourselves a pat on the back.
Susan - France

Thank you, that's incredibly good of you and I really appreciate the fact that the situation has been taken seriously. This has shown that you are a reliable and thoughtfull company. One that I shall feel happy recommending to friends out here.
Jacquie - United States

I am as impressed always, amazingly packed-even better than Easter, fast shipping, and you at customer services are great. So thank you for an almost flawless experience!!
Maggie V - Sweden

Just a quick note to tell you how happy I am with your service. My order arrived this morning - very quick from UK to SW France in just a few days. Excellent value in terms of both item cost and delivery. I will certainly recommend you to friends in the region.
Paul Taylor - France

Thank you for the prompt service. I hope to do business with British Corner shop again soon.
Karen Bailey - USA

Thank you very much for sending me the parcel promptly. We are very satisfied with the items we've chosen! I have already told my friends living here in Japan of how satisfied I am for shopping with you
Vera Richter - Japan

I recently received my order, and i was very impressed with the turn around in time, from order to delivery. Also extremely happy in which it was packed.
Sue Walker - Australia

My delivery arrived yesterday. As always, perfectly wrapped - a real pleasure. And you managed to include the butter beans which I forgot in my initial order! Many thanks for the fantastic service.
David Craven - France

Just a quick note to you and all the team at BCS to say thanks for the package. It arrived this morning in a sturdy box, and with all items individually packed – brilliant! First class service... we will be back!
Martin Harvey - France

Thank you also for excellent communications on what was a very modest order and thanks for such quick delivery. If only more firms were as good at customer service as you. Your email address has been passed to ALL my ex-pat friends around the world.
David - United Kingdom

Congratulations on your new website - it is fantastic.
Ilana Waldman - Australia

I have to say that I am really impressed with the service that I am receiving from from British Corner Shop and yourself, having been somewhat low that my local supermarket has stopped selling V energy drinks. The package delivered on my first order was so carefully and well parcelled, that every tin arrived without damage and has been the case since. Thank you so very much for excellent service.
Karen Lenihan - UK

Very pleased how quickly I received my package, and how nicely everything was packed inside!
Tanya Crouse - Canada

Just want to say thank you for swift and efficient process and delivery of my recent order. Excellent communication and packing, everything in good shape. Keep up the good work. I am recommending you to my expat friends over here.
Cherry Allen McCormick - USA

Just to let you know that the parcel was delivered at our house here in France yesterday! Super fast and super service as usual, many thanks.
Vivienne James - France

Just to let you know my very first parcel arrived a short while ago, impressively well wrapped up and sealed etc. and I shall certainly 'spread the word'.
Marie-Helene - France

Very impressed. Super fast shipping and top notch packing!
Morten Hansen - Norway

Thank you so much I just received my order in France! Everything is perfect! I will be ordering from you soon!!
Lisa Ascher - France

Just to let you know my parcel with little pieces of home arrived this morning! Amazing service, fast and packed brilliantly. Thank you so very much and you can be sure I'll be letting my friends know all about you, and I'll be ordering again very soon. Can't wait to eat my fav soup, Heinz Oxtail, my first taste in 21 years!! Once again, many, many thanks for your amazing service and I wish you all the very best.
Marion Jenkins - Australia

Super service - good courier - delivered as promised.
Ken Pickering - UK

Thanks again for your service - I'm very pleased I have found your organisation, albeit a bit late in my expat life. Still, better late than never!
Stuart Foxley - Denmark

Many thanks, as ever British Corner Shop keeps its customers happy. The ladies here will be happy. Please pass on our thanks to your manager as well.
Craig and Dinah Sinclair - Greece

Many thanks, the order arrived in 6 days and in great condition. Nice doing business with you... first time customer.
Drew Sturton - Spain

I would like to thank you very, very much for my food parcel that arrived today in Germany, within a week of my order. The products were extremely well packed and all in top quality. I was thrilled to eat toasted crumpets with marmite and I'm looking forward to the shredded wheat in the morning (well, maybe tonight!). I will highly recommend you to all friends and colleagues here in Nurnberg, Germany. Thank you again for your excellent service and customer satisfaction.
Tracy Wickens - Germany

Thanks for all your outstanding customer support.
Paul Figueroa - USA

Thank you once more for the parcel I received yesterday, perfect as usual. Congratulations.
Josiane Leroy - France

I just wanted you to know that I have just received my parcel, and wanted to thank you for your wonderful service. You are a first class operation and I have told many of my English friends that you are the people to trust for quick, efficient and professional service. I cannot sing your praises enough! I know I'm going to enjoy the contents. Thanks once again!
Kate Sommerfeldt - USA

Thank you so much for all. It's the first time I find a customer service as fast to answer and to act.
Jennifer Autier - France

Good to hear. This shows that you are a good company to deal with. I am very happy with the service.
Aleksander Bentsen - Norway

The delivery came this morning, yet again another excellent delivery, no damages just perfect. My mother in Cardiff can't get over the fact that I get all the goodies delivered to my front door for just 10 pounds. I am probably not your biggest customer but certainly your most satisfied. All at BCS many thanks and have a great weekend.
John Meredith - The Netherlands

Rock on. Thank you so much, and your webmaster too, and I will now start my order! Yay!
Janet Patterson - USA

On the 6th of June I placed my latest order. On the 9th of June you sent me an email saying it was dispatched. 30 minutes ago it arrived. 100% correct and no breakages. Well done, I have to congratulate British Corner Shop on its efficiency. I live in a small hilltop town in Italy and I have already spread the word about your service. Please give my congratulations to the whole team involved.
David Barron - Italy

Just to say a big thank you for sending me my British food selection to France so quickly and efficiently. All arrived well packed and safely, and what a joy to receive these 'treasures' for me after a long absence away. Your inclusive postage charge is excellent value and very attractive to use. You are obviously well aware some limited range of British goods are now available in French supermarkets and specialist suppliers, but the price is so expensive for us, especially now! I will indeed spread the news amongst my British and French friends and use you again.
Gordon - France

Just to says thanks for getting this to me in time for Christmas. My brother and sister-in-law were most impressed that I had managed to get this product for them. Thanks once again
Esther - UK

Thank you for your help. Order received today 1.30pm. Everything in good condition except packet of oat cerials a little battered, and the package box had been well patched up with the carriers tape.
Peter Hallam - Portugal

Thanks for letting me know about the crisps. I instantly ordered a box of my favourite Worcester Sauce flavoured ones. If you have never tried them, give yourself a treat - they are the best. Worcester Sauce are fantastic, as are Canadian Ham and Prawn Cocktail. Let me know if you like them. Many thanks again for being the best online food store.
Marie Dunn - Italy

Just some feedback - the parcel arrived today, earlier than expected and everything present and correct. All nicely packed too, no breakages. Thanks for your prompt and efficient service!
Helen Grant - Germany

Today my order arrived and I just wanted to say thanks. Expertly packed, everything inside as requested and nothing damaged or broken. All lovely and cold too (for the benefit of the bacon). Excellent. Will be back to shop again soon
Catriona Gallo - France

Thank you, the order has arrived. As usual your service is perfect.
Micaela Martini - Italy

Many thanks for the great customer service, its much appreciated.
Sue Jarman - Poland

Leave Feedback

Would you like to leave feedback about your BCS experience? We welcome all your comments, please email them to customerservices@britishcornershop.co.uk.