We are experiencing very high demand and are currently running at 7-10 days for dispatch of orders. We have increased our warehouse team to 40 and are working hard to process orders and reduce this.
Around 50% of our lines are currently unavailable due to very high demand in the UK, but we still have some 5,000+ core grocery lines in stock and available to order. We are working hard to replenish stock currently.
We have temporarily limited orders in the UK to a maximum quantity of 3 per item, to be as fair as possible to all Customers during this period of high demand. We will increase this as soon as stock levels permit.
Our Customer Services Team are experiencing high numbers of emails. We are asking Customers only to email us if necessary, and to otherwise please await a dispatch email or track your order progress using 'Where's my Order?' or My Account instead of sending an email. We are of course still responding to all urgent emails.
Limiting emails where possible will help us to serve everyone as efficiently as we can during this global pandemic. Thank you for understanding.
Where's My Order?
Please Note: We are experiencing very high demand on the phone lines due to Conoronavirus. We are operating as normal but there may be a delay dispatching your order. If you still have a query please email us rather than phoning as we cannot answer all calls at the moment, and will reply to emails in turn. Thank you for understanding.
Call us on +44(0)1454 228870 (Office hours: 9am - 4:30pm GMT, Monday - Friday)
Please note that we cannot take orders over the phone, please place your order through the website. Thank you.
British Corner Shop,
Unit X, Stover Trading Estate,
Wellington Drive, Yate,
For General Enquiries and Customer Services please email:
- Customer Services: email@example.com
For Marketing, Advertising or Wholesale enquiries, please email:
We are urgently recruiting warehouse picking and packing roles, and have lots of work available with immediate effect.
Please get in touch!
If you’d like to work for British Corner Shop, and do some invaluable work helping to get food parcels to people in this time of need for so many people isolated at home, please email: firstname.lastname@example.org.